Business Analysis

Business Analysis

The business analyst works as a liaison among stakeholders in order to analyze, communicate and validate requirements for changes to business processes, policies and information systems. The business analyst understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals.

Essential functions and responsibilities

Collects requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Proactive communication and collaboration with customers to analyze information needs and functional requirements
Utilize experience in using enterprise-wide requirements definition and management systems and methodologies required
Engage in multiple initiatives simultaneously
Drive and challenge business units of customers on their assumptions of how they will successfully execute their plans
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Liaison between business units, technology teams and support teams


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